This notice explains how E D & F Man Sugar Limited and our group companies (company, we, us) uses cookies on our website It explains the types of cookies we use and why, and also how you can change your cookie preferences.

You should read this cookie notice alongside our Website Terms of Use and our Privacy Policy

1. What is a cookie?

A cookie is a text file which is stored on your computer or device when you visit a website.  They are generally used to make websites work, or work more efficiently, as well as to provide information about your use of the website, and to display content and advertising that is relevant to you.

Other technologies operate in a similar way but use different names: for example, pixels, beacons, tags, scripts, social media plug-ins, device fingerprinting techniques.  In this cookie notice, we use the term “cookie” to refer to all similar technology.

2. Why do we use cookies?

We (and our partners, including marketing partners) use cookies for various purposes: to analyse trends, administer the services, remember your preferences, track users’ movements around our website, gather demographic information about our user base as a whole, enable you to navigate between webpages more efficiently, help us understand how our website is used so we can improve it. The purpose for each cookie we use is set out below.

3. What cookies do we use and how long will they stay on my device?

We use four types of cookies: strictly necessary cookies, performance cookies, functionality cookies (including for social media), and advertising cookies.  Each type of cookie has a different purpose.

Some cookies are set by us (known as first-party cookies).

Other cookies are set by another organisation’s website (known as third-party cookies).  For third-party cookies, we do not have access or control over these technologies.  We do not tie the information gathered by third parties to our customers’ or users’ personal information.

A cookie can either be a session cookie or a persistent cookie.  A session cookie is stored temporarily on your computer or device while you use the website, and is deleted when you close your internet browser.  A persistent cookie remains on your computer or device after you have closed your browser, so we can remember if you have visited our website before or your preferences [or to track your actions across different websites in order to target advertising to you].  Depending on the type of cookie, the period of time the persistent cookie stays on your computer or device is set out below.

3.1. Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

Cookie Name Expiry Period Who places the Cookie?
_grecaptcha session Google reCaptcha
VISITOR_INFO1_LIVE 6 months YouTube
cmplz_policy_id 1 year Complianz Plugin
cmplz_marketing 1 year Complianz Plugin
cmplz_banner-status 1 year Complianz Plugin
ARRAffinity 1 year Microsoft Azure
ARRAffinitySameSite 1 year Microsoft Azure
3.2. Statistics cookies

These cookies help us to improve the way our website works.  For example, they gather information that allows us to count the number of visitors to our website and to see how visitors move around our website.

Cookie Name Expiry Period Who places the Cookie?
_ga 2 years Google Analytics
_ga_* 1 year Google Analytics
3.3. Marketing/Tracking cookies

These cookies allow the website to remember choices you have made such as your user name, language, the region you are in, in order to provide a more enhanced and personalised experience.

We also use HTTP cookies for customizing your user experience, remembering your settings, and monitoring use and effectiveness of our services.

Cookie Name Expiry Period Who places the Cookie?
_grecaptcha session Google reCaptcha
rc::b session Google reCaptcha
rc::a session Google reCaptcha
Google Fonts API expires immediately Google Fonts
Google Maps API expires immediately Google Maps
GPS session Youtube
YSC session Youtube
PREF 8 months Youtube
3.4. Social media plugins

Our website also has social media plug-ins. A plug-in allows you to share our website content via your social media account or easily share information with others. We have a presence on Facebook, Twitter, Instagram, LinkedIn, and YouTube.

If you click on any of the social media icons on our website, you will be taken to our pages on those platforms.

The platform may then start tracking your behaviour using cookies for their own purposes; for example, to better understand your interests so that they can present relevant content or advertising to you.

Data about you may also be transmitted to the social media channel even if you don’t click on the plug-in.

The social media platforms will provide us with statistical information, which we use to help understand how you and our other users interact with our social medial presence.

All these platforms provide you with some control over their use of non-essential tracking technology and you can find details of how to exercise this control by reviewing their privacy and cookie notices.

We have contractual arrangements in place with the social media channels we use. Please contact us for more information via the Contact information section below.

4. How to change your cookie preferences

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

Alternatively, most web browsers allow some control of most cookies through the browser settings. Find out how to manage cookies on popular browsers:

If you use a smart phone, you can usually prevent cross-site tracking and block cookies in the settings section on your device. You may also be able to visit websites without leaving a history by turning private browsing on.   You should visit the support section of the browser on your device for more information on how to do this.

5. Changes to this cookie notice

We will inform you of any changes to this cookie notice by posting them on this page and updating the cookie tables above.

This version of our cookie notice was updated on February 9, 2023.

6. Contact us

If you have any questions about cookie notice, please contact us at [nothing to show here]

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